Therapeutic Dementia Practitioner & iCARER™ Facilitator's Training

  • Therapeutic Dementia Practitioner & iCARER™ Facilitator's Training
per person

Duration: 2-day skills programme

Typical Course Hours: 9:15am to 4.30pm

Next Available Workshop:
16th November 2017 - London SW12 8NB

Available Course Dates

Register Interest: If you would like to attend this course please use the register buttons below

Date Venue Trainer Max Delegates Outcomes
16th November 2017 London SW12 8NB Julia Pitkin 12 Download Register Interest

Validating Me: Skills for Therapeutic Conversations

(Person-centred validation certification training) 



The founder of The Validation Method (USA), Naomi Feil with Gladys Wilson (YouTube). 

Our 2-day fast track programme, Validating Me: skills for therapeutic interaction develops qualities necessary for a therapeutic relationship with people experiencing dementia, using person-centred validation skills, enabling them to have the conversations that matter. This approach is an emotional model of care.

The practitioner demonstrates their skills in observing, listening, pacing, exploring, matching voice tones, collaborating and facilitating. The person feels the practitioner's empathetic understanding creating the therapeutic relationship.

These skills are transferable to other relationships e.g. professional and client, parent and child, educator and learner, supervisor and carers. Once learnt, these skills cannot be unlearnt. 

About your trainer: Julia Pitkin

Julia trained as a level 3 teacher in the Validation Method, completing her training in the USA and Le Hague, Belgium between 2004-6.  She independently hosted three of Naomi Feil’s workshops here in the UK between 2002 - 2005 and Vicki de Klerk-Rubin in 2006. We have created a distinct training in validation therapy; a UK person-centred approach, offering a synergy of the Validation Method (Naomi Feil, 1983, 2015) and the UK's best practice and use of language, therefore meeting the UK's dementia quality standards in person-centred care. The Validation Method in the UK is not yet supported and guided by an Authorised Validation Organisation. 

Who should attend?

People familiar with person-centred dementia practice, from all settings and backgrounds whether care managers, professionals, housekeepers, family carers or support staff. 

What will I learn?

The therapeutic skills demonstrated in the film Conversations that Matter: Breaking through Dementia

  1. Gain greater awareness of your feelings, values and behaviours towards a person experiencing dementia at any given moment
  2. The theoretical approach and principles underpinning person-centred communication in dementia care and support.
  3. To apply person-centred validation verbal and non-verbal interactions skills demonstrating the empathetic process at various stages of dementia (iCARER™)
  4. To communicate confidently and effectively in crucial moments when emotions start to run high
  5. To link behaviours you find hard to understand to a person’s deeper unmet need
  6. Demonstrate person-centred touch and validation skills for a person in mid-later stages of dementia.
  7. Be able to establish a therapeutic relationship using person-centred validation process and skills.

Day 1 

  1. Puting theory in practice.
  2. The essential core conditions needed to create a therapeutic relationship.
  3. iCARER™ skills practice.

Day 2 

  1. iCARER™ skills practice.
  2. Learning to present the iCARER™ 3hr programme to the community or an organisation

iCARER™ is an acronym for a set of skilful therapeutic interaction. It is warmer, richer in feeling than that of everyday life.  The purpose is to find a shared meaning between two people and understand the reality the person with dementia is experiencing.  By using such interaction, the helper is conveying, you are important to meI am listening. I want to understand. 

Please download the Learning Outcomes: Understand and enable therapeutic interaction and communication with individuals experiencing dementia.

What are the benefits to my organisation?

  • Teams felt more confident and equipped to respond positively to the person’s emotional and psychological needs particularly in stressful situations.
  • Team members have the skills and materials to offer a 90-minute iCarer™ session to other staff and families (iCARER™ is an acronym for a set of skilful therapeutic interaction).
  • These skills are transferable to other relationships e.g. professional and client, parent and child, educator and learner, supervisor and carers. Once learnt, these skills cannot be unlearnt.
  • Staff report a greater sense of fulfilment at work.
  • An increased involvement from families ensuring personalised care.

What to ask more, please contact: or please call 07886 690026